Quality Assurance (QA) Specialist

Las Vegas, NV
Full Time
Research and Development
Experienced

About Galaxy Gaming

Galaxy Gaming is an innovative, customer-focused omnichannel table games expert. Our team proudly represents world-famous table games and side bets, over 20 years of Gaming experience, proven-performing technology and solutions, industry-leading service levels, and much more on the horizon. Join the Galaxy!

Position Overview

The Quality Assurance Specialist will lead our testing efforts and ensure the reliability, accuracy, and performance of our GOS platform. This role is critical to maintaining the integrity of our progressive gaming products and delivering a high-quality experience to our casino partners. This position is based in the Las Vegas office.
 

Essential Job Functions

  • Develop and execute comprehensive test plans and test scripts for both software and hardware components of the GOS platform.
  • Simulate real-world gaming scenarios to validate system behavior, including progressive bet recognition, payout accuracy, and audit reporting.
  • Identify, document, and track bugs, anomalies, and performance issues across the system.
  • Collaborate with software developers, hardware engineers, and product managers to resolve issues and improve system functionality.
  • Conduct regression testing following updates or configuration changes.
  • Maintain detailed QA documentation, including test cases, results, and issue logs.
  • Provide feedback on usability and suggest improvements to enhance the user experience.
  • Participate in on-site testing at casino properties when needed.

Knowledge/Skills/Job Qualifications
  • Proven experience in software QA or testing roles, preferably in a hardware/software integrated environment.
  • Strong understanding of QA methodologies, tools, and processes.
  • Ability to write clear, concise, and comprehensive test plans and test cases.
  • Familiarity with bug tracking systems and version control tools.
  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration abilities.
  • Experience with embedded systems or hardware/software integration.
  • Knowledge of casino table games and side wager mechanics.
  • Basic scripting or programming knowledge for automated testing is a plus

Education/Experience

  • Bachelor’s Degree in Engineering, Computer Science, or other technical discipline or equivalent experience
  • 2-5 years of experience with design/ development and testing environment
  • General knowledge of casino progressive systems and player tracking systems preferred
  • Prior gaming experience preferred

Physical Requirements

  • Constantly use hands/fingers to operate a computer and other office productivity machinery, such as a calculator, copy machine, computer etc.
  • Must be able to articulate concepts and ideas in a clear, concise, and accurate manner
  • Must frequently use close, color, peripheral, and depth vision
  • Occasionally will need to reach with hands and arms, lift objects up to 50 pounds, climb/balance, stoop/kneel/crouch/crawl or stand for periods of time


Galaxy Gaming is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, gender identity, sexual orientation, protected veteran status, and basis of disability, or any other federal, state, or local protected class.

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